The Royal Haciendas Resort & Spa Playa del Carmen, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

The Royal Haciendas Resort & Spa is a five-star beachfront resort in Playa del Carmen with architecture inspired by grand Yucatan haciendas, featuring mosaic murals, lily-dotted fountains, and Turkish baths.

Oceanview Suite Accommodations

The Royal's 252 rooms offer private balconies with sea views. Suites include fully-equipped kitchens, earthy tile flooring, and oversized beach-condo furniture.

Diverse Dining Options

Top-ranked restaurants serve traditional Mexican cuisine, Italian dishes, steaks, and fresh seafood. The dining venues offer tableside preparations, flambéed desserts, and premium beverages.

Sports and Recreation

The resort features tennis courts, an Aqua Park for children aged 3-12, and a fitness center with modern equipment. Water activities include snorkeling, kayaking, and scuba diving at the world's second-largest coral reef.

Transit and Location

The Royal Haciendas provides shuttle service to Playa del Carmen's 5th Avenue and ferry terminal. The property is 6 miles from Playa del Carmen Airport.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Junior Suite

Max:

2 persons

400 sq. feet

Bed options:

2 Double beds

Coffee machine

Bathtub

room details

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Deluxe One-Bedroom Suite

Max:

4 persons

1045 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Double Room

Max:

2 persons

400 sq. feet

Bed options:

2 Double beds

Coffee machine

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center

Playa del Carmen 2.8 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 4.2 mi

Cancun (CUN) 32.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Free parking

24-hour services

24-hour reception

Babysitting

Babysitting/Child services

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Barber shop

Sports & Fitness

Fitness center
Snorkeling
Tennis court
Golf course
Yoga class

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Dinner

Children

Cribs
Babysitting/Child services
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness center
Solarium
Sauna
Turkish bath
Jacuzzi
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

Map view

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

2.8 mi

Beach

Point Esmeralda

1.0 mi

Beach

Grand Coral Beach Club

2800 ft

Church of Guadalupe

1.5 mi

Golf Course

Grand Coral Golf Riviera Maya

3100 ft

Beach

Xcalacoco

3900 ft

Calle Xcalacoco North of Playa del Carmen

Playa

1.7 mi

Gallery

Galeria Luis Sottil

1.3 mi

Beach

Punta Esmeralda Beach

1.0 mi

Calle 88 Norte

Playa Publica 88

1.3 mi

Carr Federal Mza 20 Lt 02

Go Natural Explorers

1.2 mi

Gallery

Amate Gallery

1.3 mi

Albatros

Martina Beach Club

1.9 mi

Punta Bete

1.5 mi

Kingdom Hall of Jehovah's Witnesses

1.6 mi

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

1.8 mi

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

2.0 mi

Gallery

Tierra Huichol

2.0 mi

Cancun-Tulum Highway

Punta Venado Bike Park

1.8 mi

28 de Julio Square

1.7 mi

Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos

Cenote Misterio Maya

1.9 mi

Playa del Carmen

Xca-Ha Park

1.7 mi

Av.10 Manzana 144

The Union

2.0 mi

Beach

Shangri-la's Beach

2.0 mi

Dive Sites

2.0 mi

Beach

Mamita's Beach Club

2.2 mi

Shangri-la Caribe Beach Village Resort

2.0 mi

Punta Venado

2.4 mi

Beach

Kool Beach Club

2.3 mi

tree of 18m diameter

2.1 mi

Nearby

Beach

Grand Coral Beach Club

2800 ft

Golf Course

Grand Coral Golf Riviera Maya

3100 ft

Restaurants

Tributo Restaurant & Bar

1.8 mi

Calle Quinta Avenida 10

El Pez Guevon

1.7 mi

Av. 10 / 8y 10 Centro

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily return

8.2/10

Great

Rooms

9.4

Location

8.8

Service

8.2

Dining

7.6

Nicholas

United States of America, February 2025

6.8/10

I just returned from an very nice stay at The Royal Haciendas Resort & Spa. the oceanview room was lovely and very spacious. The food was generally good, although I noticed it wasn’t as excellent as my previous visit. The only downside was the seaweed problem on the beach, which the staff worked tirelessly to manage.

Rooms

10.0

My room was a spacious oceanfront suite with a nice patio. perfect for my family’s needs, especially as we enjoyed the proximity to the beach and pool.

Service

10.0

The customer service throughout the resort was really good. staff members like Daniel, our concierge, and the beach waiter, Felix, made me feel welcomed and taken care of.

Location

9.0

The resort's location was immaculate, with beautifully maintained grounds. The beach access was fantastic, enhancing the overall experience.

Dining

8.0

Dining offered a variety of options, from a lovely breakfast buffet to themed dinner nights. the Hibachi restaurant was a highlight for us, despite the minor inconsistency in food quality compared to my last visit.

Facilities

9.0

The amenities, from clean pools to a well-run kids club, were wonderful. I appreciated the adult lap pool for training sessions too.

Tom

United States of America, February 2025

7.2/10

My stay at The Royal Haciendas was truly wonderful overall, featuring gorgeous views and excellent dining options. The staff made us feel special and were always attentive, though I encountered some delays with service at times. The kids enjoyed activities, and the spacious room easily accommodated my family, but we faced some inconveniences with a time share presentation at check-in and some noise disturbances from other guests.

Rooms

9.0

The room was spacious and very clean, equipped with a full kitchen and a nice balcony tub, perfect for my family. However, the beds were a bit hard for my taste, which may not suit everyone.

Service

8.0

The staff were consistently welcoming and eager to help; I especially appreciated the attentiveness of waiters like Henry and the concierge Fabiola. There were, however, some service delays at the pool and beach areas that could be improved.

Location

8.0

The resort's location is ideal for a short trip into Playa del Carmen, and it offers beautiful grounds. However, the beach space can be limited due to erosion, which might disappoint those looking to swim.

Dining

9.0

Dining at the specialty restaurants was a highlight, with delicious meals and themed nights. I recommend making reservations for the best experience, but some items on the menu did incur additional charges.

Facilities

8.0

The facilities are well-maintained and include great amenities. Room service was prompt, which added convenience to our stay. Yet, I encountered some issues with the check-in experience due to time share promotions.

Richard

United States of America, December 2024

6.4/10

My stay at The Royal Haciendas was good, with friendly staff and clean facilities. The ocean view from my room was amazing. though the dining options were somewhat limited. I appreciated the activities available, but I did encounter some service inconsistencies that dampened my experience slightly.

Rooms

9.0

My room was a Deluxe Junior Suite with two comfortable queen beds and a beautiful ocean view. It was fully equipped with a kitchen and a balcony, making it feel like home.

Service

6.0

While some staff members were incredibly attentive and friendly, I did experience mixed service levels. There were instances where communication from the concierge was unclear, causing some frustration.

Location

7.0

The resort's location was great, just a quick ride to Playa del Carmen. However, the beach had some issues, like noticeable debris in the water, which was disappointing.

Dining

6.0

The food options were decent but not excellent. I enjoyed the variety of themes at the restaurant, though some dishes could use improvement. The dining service could also be slow at times.

Facilities

8.0

The facilities were clean and safe, with good amenities for children. I found the pool areas to be well-maintained, although they could use more shaded spots.

Bobby

United States of America, November 2024

5.0/10

My stay at The Royal Haciendas was mostly great, with a beautiful beach and stunning landscaping. However, some service inconsistencies and issues with the all-inclusive offerings left me a bit frustrated.

Rooms

9.0

The room was spacious and well-equipped, with a nice patio that made it easy to enjoy the beautiful surroundings.

Service

7.0

While many staff members were friendly and attentive, some waitstaff could be hit or miss, which made dining experiences unpredictable.

Location

10.0

The location is perfect for exploring Playa del Carmen, with scenic views and easy access to the beaches.

Dining

7.0

Dining options were varied and flavorful, but I found some menu items not included in the all-inclusive package, which was misleading.

Facilities

8.0

The facilities were well-maintained, with lovely pools and lots of activities for families, though improvements could be made in service responsiveness.

Matt

United States of America, October 2024

7.2/10

My experience at The Royal Haciendas Resort & Spa was mostly fantastic. The stunning suites and extensive amenities made my stay enjoyable, but I encountered a few hiccups with service and dining. The staff was incredibly attentive, especially when they went out of their way to help me retrieve a lost item, which showcased their dedication.

Rooms

10.0

The suite was spacious and comfortable with a well-equipped kitchen. I loved the large terrace overlooking the beautiful surroundings.

Service

10.0

The service was really good. From the warm greetings to the help in locating my lost Yeti cup, the staff truly made me feel at home.

Location

10.0

The resort's location was perfect, close to Playa del Carmen and its vibrant options. The surrounding area was well-kept and inviting.

Dining

8.0

While there were excellent themed dinners, I found myself wishing for more authentic Mexican options. Overall, the dining experience was decent but had some inconsistencies.

Facilities

9.0

The facilities were impressive. The pools, spa, and gym were well-maintained and provided a relaxing environment.

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